Fwone now has more than 100 engineers and technical knowledgement covers IBM, Microsoft, Cisco, etc. And Fwone has its own knowledgement database from 10 years experience of many industries. That is why nearly 100 clients think Fwone not only as IT service provider but also as a partner. In Fwone, technicians in first level has the capability to meet and solve the problem quickly. To ensure stability and safty of your IT system, Fwone engineers in 2 and 3 levels can also provide advices on IT disaster recovery plan.

Fwone now delivers a broad portfolio of information technology outsourcing services in mainland and Hong Kong. Fwone products also can be changed to meet your requirement. Fwone knows the IT difference of different companies and Fwone has product line from emergency call service to housekeeper service.The offerings of Fwone IT service covers IT purchasing, IT infrastructure design and IT consultant services.

To ensure the quality of IT service, Fwone has project manager, regional manager and servicedesk together to monitor each case. Project manager sends project report to client's IT manager or coordinator every 1-3 months and acts as single point of contact to clients. Servicedesk traces each onsite service status and quality by phone call. Regional manager is responsible for internal resources including level 2 and 3 engineers response to critical problem.That is the way to make clients feel satisfied and comfortable.

Fwone has more than 100 professional technicians,all staff is trained and qualified before on duty. Fwone also has more than 50 certified technicians and the team is capable of handling a wide range of IT issues. The technicians have proved to be rich in experience and reliable from the positive feedback of the clients. The quick response and one-time fix rate of Fwone service are at the top level in the industry.

At this moment, Fwone has more than 100 clients, including some of the best-known multinational companies operating in China.Fwone also offers IT outsourcing service for more than 20 fund companies in China. We are expecting you will be one of our clients soon and know the differences of Fwone professional service.

Fwone is the highest authorized education training center of IBM in China, practicing advanced technical training with certified technicians and instructors in Beijing, Shanghai and Guangzhou, representing the most advanced technology in computers, playing the huge role in better promoting the computers contributing and facilitating to the advancement of the well-being of humanity, as well as creating more technical specialists.