Trainings-IT Service-IT Training

IT Service

     Introduction

     Condition

     Customer

IT Training

     Introduction

     Course

     Customer

 
 
IT Service
Service Technician Advantage
  Trainings
is the training center authorized by IBM and Sun, which represents most advanced technologies in the IT area. The company is based in Beijing and has branch offices in Shanghai, Guangzhou and Hong Kong. Trainings also supports our customers in more than 20 cities in China. Trainings provides varies IT service product portfolio. All the service engineers are highly specialized with years’experience in the field.

Our service covers :
Maintaining desktop computers and server system.
Maintaining and Installing OA software
Data backup and system restoration
Anti-virus
Maintaining accessorial device, such as printer, scanner, dialing machine, CD recorder etc.
Internal network setup and maintenance
Internal and Internet mail system setup and maintenance
Website setup, homepage and information updating
Purchasing devices and accessories of computer or sourcing the information of the suppliers
Other requests from customers

To ensure customer satisfaction, we promise:

  • Setup customers website free of charge(Second month after signing contract) and maintaining the website during contract period.)
  • Document every device covered in the contract
  • Document each service
  • The experts are arranged on the customer side to diagnosis the customer system once the contract is signed.
  • Set-up complaint-handling center for the quality of the service
  • Providing free operating software training to improve customer efficiency.
  • Providing user account for customers to visit Trainings service website for the newest information of IT.

Confidentiality of Customer Data

Trainings will sign confidentiality agreement with the customer to ensure the customer data is not disclosed to any third party.

The customer can terminate contract whenever you are not satisfied with Trainings service.

 

Copyright:Trainings Company. All rights reserved.

Trainings is the registered trademarks in China